FAQ

Frequently Asked Questions

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Plaza España?

    At the Petit Palace Plaza España we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Plaza España a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Plaza España is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Plaza España once I have checked out?

    Yes, the Petit Palace Plaza España allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Plaza España?

    The Petit Palace Plaza España is a boutique hotel located in Calle de San Bernardo, 3. Plaza de España is an exceptional choice when visiting Madrid ❤. Accompanied by Torre de Madrid and Edificio España, two small architectural treasures, Plaza de España is also home to the statues of Don Quixote and Sancho Panza who welcome travellers to the centre of Madrid.

    Just a few meters away is Rosaleda del Parque del Oeste, a park with numerous attractions such as the Temple of Debod 🌅 and the Montaña de Príncipe Pío viewpoint. The majestic Sabatini Gardens are located on the far end of the park and are the perfect starting point for your route through Madrid de los Austrias and its many points of interest such as Calle Mayor, Plaza de la Villa, Plaza Mayor, the streets of San Justo and Sacramento, the plazas of Provincia and Santa Cruz, Calle de Toledo, and of course the majestic Royal Palace and Opera Palace, two must-visit sites in the centre of Madrid.

  • What entertainment options does the Petit Palace Plaza España offer?

    The Petit Palace Plaza España offers you some special services such as bicycle rental, MIFI, Wi-Fi, healthy breakfast buffet, 24 hour reception, meeting room, lobby

  • Does the internet Wi-Fi connection have any cost at the Petit PalacePlaza España ?

    Clients' internet connection is free at the Petit PalacePlaza España. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the Petit Palace Plaza España adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Plaza España hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind family travelers services does the Petit Palace Plaza España offer?

    The Petit Palace Plaza España is a hotel the centre of Madrid ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...